PRIVACY POLICY

G-CLUB REWARDS PROGRAM PRIVACY POLICY

This Privacy Policy, effective date July 23, 2026, explains how InConvenience Inc ("Company," "we," "our," or "us") collects, uses, discloses, and protects personal information in connection with our loyalty program, mobile application, marketing communications, rewards, and related services (collectively, the "Program Services"). By enrolling in or participating in the loyalty program, you acknowledge and agree to the practices described below, subject to your rights to opt out or withdraw consent where applicable.

SCOPE AND APPLICABILITY

This policy applies only to personal information collected and processed in connection with the Program Services, including loyalty membership, mobile app features, and SMS offers. It does not govern data collected for unrelated activities such as general website browsing or payment card processing, except where such information is specifically incorporated into the Program Services.

INFORMATION WE COLLECT

When you join or use the Program Services, we collect the following types of personal information:

  • Identifying and contact details — including your name, postal address, email address, mobile phone number, and date of birth where needed for eligibility verification.

  • Loyalty program account data — including your membership number, enrollment date, points earned or redeemed, reward status, and offers accepted or declined.

  • Transaction information — including store or fuel purchases, items purchased, and the dates and amounts of transactions made at our locations and associated with your account.

  • Device and technical information — including device identifiers, operating system version, app version, IP address, push notification tokens, and crash or diagnostic logs, collected when you use our mobile app or digital services.

  • Location information — may be collected with your consent while using the app or when location permissions are enabled on your device to provide location-based offers and relevant in-store promotions.

  • Communications and messaging preferences — including SMS opt-in status, message logs, and engagement data for email or app notifications.

  • Demographic or interest information — in some cases obtained from third parties or derived through analytics to better understand member preferences.

  • Payment card information used for purchases is processed by third-party payment processors and is generally not stored by InConvenience Inc except as necessary for transaction verification, fraud prevention, or loyalty attribution purposes.

COOKIES AND TRACKING TECHNOLOGIES

We and our service providers may use cookies, software development kits (SDKs), pixels, analytics tools, and similar technologies to understand usage patterns, improve app functionality, personalize offers, measure marketing effectiveness, and enhance the overall Program Services experience.

HOW WE USE YOUR INFORMATION

We use the information we collect for a variety of purposes related to providing and improving the Program Services, including:

  • Creating and managing your loyalty account, tracking points, and processing reward redemptions.

  • Sending transactional messages such as account confirmations, reward notifications, and receipts.

  • Delivering promotional offers, personalized coupons, and other marketing communications.

  • Analyzing data to better understand member preferences and improve our services.

  • Detecting, investigating, and preventing fraud or abuse of the Program Services.

  • Enforcing our terms and policies, and complying with applicable legal obligations.

  • Conducting internal reporting, research, and analytics.

Some uses — such as sending promotional SMS messages — are based on your consent, and you may withdraw that consent at any time without affecting your access to the core Program Services.

LEGAL BASIS AND CONSENT

Where required by applicable law, we rely on specific legal bases for processing your personal information. These may include:

  • Your consent — for example, for sending promotional SMS or email communications, or collecting precise location data.

  • Contractual necessity — to fulfill our obligations to you as a loyalty program member, including managing your account and processing rewards.

  • Legitimate interests — including marketing, fraud prevention, and analytics, balanced appropriately against your rights.

  • Legal obligation — where processing is required to comply with applicable federal or state laws.

You have the right to withdraw consent or object to certain processing as permitted by applicable laws. Withdrawal of consent does not affect the lawfulness of any processing that took place prior to withdrawal.

SMS AND MOBILE MESSAGING

The Program Services may include promotional and transactional text messages sent to your mobile device. The following terms govern our SMS communications:

  • Opt-In: You must actively opt in to receive promotional SMS messages — for example, by texting a designated keyword or selecting a sign-up option during enrollment.

  • Opt-Out: You may opt out of promotional texts at any time by replying "STOP" to any message from us. After opting out, we will cease sending promotional texts, though we may continue to send non-promotional messages as permitted by law.

  • Message Frequency: Message frequency varies based on your account activity and program participation.

  • Rates: Standard messaging and data rates may apply depending on your mobile carrier plan. SMS services may not be available through all carriers or devices.

  • Support: For help, contact us using the details provided at the end of this policy.

Our SMS communications will come from a dedicated corporate phone number that will be disclosed to you at the time of enrollment.

DISCLOSURE AND SHARING OF INFORMATION

We do not sell your personal information for monetary value to third parties for their own independent marketing purposes. We also do not share personal information for cross-context behavioral advertising except as permitted by applicable law and described in this policy. We may share personal information in the following limited circumstances:

  • Service Providers and Contractors — We share data with carefully selected vendors who support the operation of our Program Services, including loyalty platform operators, SMS and email vendors, analytics providers, and push notification services. These providers are contractually restricted from using your data for any purpose beyond the services they perform for us.

  • Corporate Affiliates — We may share information with our corporate divisions and affiliates for purposes consistent with this policy.

  • Marketing and Brand Partners — We may share data with partners to deliver special offers when you have provided consent, or in aggregated or de-identified form that does not identify you individually.

  • Legal and Regulatory Compliance — We may disclose personal information to comply with applicable laws, respond to lawful legal process, or protect the rights, safety, and property of our company, members, or the public.

  • Business Transfers — In the event of a merger, acquisition, or sale of business assets, personal information may be transferred as part of that transaction, subject to appropriate safeguards and notice to you.

  • Aggregated or De-Identified Data — We may use and share data that has been aggregated or de-identified in a manner that does not identify individual participants, for reporting, research, and analytics purposes.

DATA RETENTION AND DELETION

Certain transactional, legal, fraud prevention, accounting, or regulatory records may be retained after account closure as required or permitted by applicable law. We retain personal information for as long as necessary to provide the Program Services, fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and maintain security and fraud prevention. 

When personal data is no longer required for these purposes, we will securely delete, anonymize, or aggregate it. If you request deletion of your loyalty account, we will remove your personal identifiers while retaining aggregated or de-identified data for legitimate business or compliance purposes, unless otherwise prohibited by law.

YOUR RIGHTS AND CHOICES

Depending on the state in which you reside, you may have certain rights regarding your personal information such as the right to access or obtain a copy of your data, correct inaccuracies, request deletion, restrict or object to processing, withdraw consent, or request data portability. You also may opt out of promotional marketing at any time by using the unsubscribe instructions in our emails.

Certain state privacy laws, including those in California, Colorado, Virginia, Connecticut, Utah, and Iowa, may provide additional rights regarding your personal information.

To exercise any of these rights, please contact us using the details provided at the end of this policy. We may require you to verify your identity before fulfilling your request, in order to protect the security of your account and personal data.

SECURITY

We maintain administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. Our security measures are regularly reviewed and updated to reflect current best practices and legal requirements.

While we take reasonable steps to protect your information, no system or transmission of data over the internet can guarantee absolute security. In the event of a data breach that is likely to affect your rights or interests, we will notify affected individuals and relevant authorities in accordance with applicable laws and regulations.

CHILDREN'S PRIVACY

The Program Services are intended for individuals who are at least thirteen (13) years of age. Certain features or aspects of the Program Services may require participants to be at least 18 or 21 years of age, as specified in the applicable Terms and Conditions. We do not knowingly collect personal information from children under the age of 13 without verifiable parental consent, consistent with the Children’s Online Privacy Protection Act (COPPA).

If we become aware that we have collected personal information from a child under 13 without appropriate parental consent, we will promptly delete that information. Parents or guardians who believe their child has provided us with personal data may contact us to request its deletion.

CHANGES TO THIS POLICY

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will provide notice by posting the updated policy within the App, on our website, or through other appropriate channels.

Your continued participation in the Program Services after such notice constitutes your acceptance of the revised policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

DISPUTES AND GOVERNING LAW

Any disputes relating to the Program Services, this Privacy Policy, or the handling of personal information shall be governed by the dispute resolution and arbitration provisions contained in the applicable Program Terms[TF1]  and Conditions.

HOW TO CONTACT US

If you have questions, concerns, or requests related to this Privacy Policy or the handling of your personal information, you may contact our Privacy team on our website www.inconvenienceinc

[TF1]Since this was in terms and conditions, I’m just trying to avoid duplication and keep the privacy policy more focused on data practices.